IMPORTANT NOTICE ABOUT 24 HOUR CANCELLATION POLICY:

WE MUST STRICTLY ENFORCE OUR SPA CANCELLATION POLICY 

Due to the popularity of our unique services, we highly recommend you make a reservation in advance for any of our relaxing spa treatments. However, we will always do our best to accommodate your requests. A major credit card is required to hold your reservation(s) on Speciality Services and Spa Packages.

  

24-HOUR CANCELLATION POLICY

If you need to cancel a reservation or reschedule one, we require 24 hours notice for individual services and 48 hour notice on packages. Appointments cancelled or rescheduled in less than the required time will be billed 100%. No-Show appointments will be charged 100% of services that are schedule. 

Appoinments made with payment by a Groupon certificates (if applicable) will be adhere to our 24 Hour/no-show cancellation policy and Groupon will be redeemed in full and not available for furture use.  Groupon Certificate number shall be given at time of making appointment.

Late arrivals will result in a shortened appointment.

Appointments booked for the same day are considered confirmed and cannot be cancelled, to adhere to our strict 24-hour cancellation policy.

 

 

  

GUEST POLICY

All spa guests must be 14 years of age or older.

Guests under 18 years of age must be accompanied by a parent or guardian.

Please advise us upon booking of any allergies, ailments, disabilities, high blood pressure, pregnancy or if a wheel chair access is required. Consumption of alcohol before, during or directly after particular spa treatments such as massages, body treatments and facials is not recommended.

 

GIFT CARD POLICY

Gift cards cannot be returned or refunded. All sales are final for gift cards.

Gift cards are treated as cash, all lost or stolen gift cards are not replaceable.  Gift certificates may also be purchased online at www.laviedayspa.net

 

PAYMENT

La Vie Day Spa accepts Visa, MasterCard, Discover and American Express.

We only honor La Vie Day Spa gift cards.

  

Please determine gratuities for all spa services at regular price is apprieciated.

 All policies are subject to change according to La Vie Day Spa management.

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* 1 Hour Signature Facials and Massages includes a full 50-Minute hands-on facial or massage and 10 minutes for consultation and dressing. 90 Minute Signature Massages and Hot Stone Massages includes a full 80 Minute hands-on massage and 10 minutes for consultation and dressing. Prices subject to change. Additional taxes and fees may apply.  Savings based on one member only for 12 months.  Not valid with any discounted offers.  Twenty-four hour cancellation is required. Can add upgrades to services for an extra charge.